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Public Retail: The L’Oreal MTA Makeup Kiosk

L’Oreal PARIS has installed a three screen beauty experience that is housed within the infrastructure of the 42nd Street subway station at Bryant Park in NYC. The old Fashion Week stomping grounds of...

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Dynamic Pricing Addendum

Price conscious consumers are leading the charge back to in-store retail this Spring, armed with several tools to get the most savings out of their store visits. According to a recent Valassis study,...

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How a successful omni-channel retail company keeps innovating

A few weeks ago in San Francisco, the Deckers Outdoor Corporation held their first Consumer Experience Conference (CEC). Granted, I’ve attended plenty of conferences touting omni-channel and other...

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What does Apple Pay mean for retailers?

Yesterday Apple announced a contactless payment technology in the iPhone 6 and iPhone 6 Plus called Apple Pay, which will allow consumers to buy products in-store with just a tap of their iPhone. Apple...

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Thinking Beyond Beacons: Macy’s Shopkick Rollout

Macy’s recently announced the largest deployment of beacon technology in retail, with more than 4,000 ShopKick devices planned for installation across all of its stores in the U.S.  While it is...

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The future is bright for PayPal and digital payments

In Spring 2014, PayPal was in talks to become part of the ApplePay lineup of preferred payment processors. But eBay CEO John Donahoe pushed a separate deal to have PayPal included on the Samsung Galaxy...

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UGG rolls out the Magic Carpet at their newest store

As you enter the UGG store at Tyson’s Galleria in the suburbs of Washington, DC, the organic and woodsy furnishings belie the high-tech that courses throughout the retail floor. As opposed to clichéd...

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Attention Shoppers: Please stand away from the platform edge

Fish where there are fish. This rings true for omni-channel retail. Thanks to a shift enabled by mobile devices and transactional signage, retail sales can happen anywhere in our daily lives. Urban...

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RFID: From Stockroom to Showroom

At last week’s NRF Big Show 2015 there was a great deal of excitement around in-store customer interactions. Leading that charge was RFID (Radio Frequency Identification), which is enjoying a...

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BRITE Ideas 2015

Earlier this month, the BRITE Conference 2015 at Columbia University brought together the top minds in business, technology, media and marketing. Top industry leaders discussed the transformative ways...

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